The SHOP

Membership Cancellation Request

CANCELLATION REQUEST
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To cancel your SHOP Membership, please fill out the form to submit your request. After filling out the form below,
please allow five (5) business days for us to process your request.
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FORM SUBMISSION REQUIREMENTS
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  • The cancellation date must be in the future (no past dates or retroactive cancellations).
  • All membership payments are automatic, and we cannot issue refunds if you submit your request after a payment has already processed.
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EVERY 4 WEEKS MEMBERSHIPS
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If you are on the Every 4 Weeks plan, your membership is cancelable at any time without a fee.
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EARLY TERMINATION FEES
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To cancel an agreement before its term has expired, the following cancellation fees will apply:

  • 52-Week Contract = $260 + any promotional discount received
  • 40-Week Contract = $100 + any promotional discount received
  • 28-Week Contract = $140 + any promotional discount received
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“NO FEE” TERMINATIONS
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  • If you have a medical issue that prevents you from utilizing your membership for the foreseeable future, you may be allowed to terminate without penalty by providing a note from your doctor detailing the medical necessity of the termination. If your medical issue prevents you from utilizing your membership for a certain period of time (such as injury), please fill out the Membership Pause Request Form.
  • If you move more than 25 miles away from the SHOP, you may be allowed to terminate without penalty by providing proof of new residence.
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