MEMBERSHIP TERMS

MONTH TO MONTH: A “Month to Month” membership is subject to the auto-renewal policy stated below until a cancellation request is completed using our Membership Cancellation Request Form no less than five (5) days prior to your billing date. Membership dues are non-refundable.

CONTRACTS: Membership “Contracts” include 12-month, 9-month, and 6-month terms with payments occurring on a monthly basis for the designated number of months. Membership contracts are non-cancelable and cannot be downgraded except as stated below.

PAID-IN-FULL: A prepaid membership is non-cancelable and the prepaid dues are non-refundable.

AUTO-RENEWAL: All memberships, including month to month and contracts, will automatically renew for the same duration and rate, unless you complete the Membership Cancellation Request Form no less than five (5) business days prior to your auto-renewal date.

RATES: SHOP Training LLC may change membership terms and rates under this agreement by posting notice of such change at least thirty (30) days in advance.

MEMBERSHIP PAUSES: Any pause must be made via the Membership Pause Request Form no less than five (5) business days prior to the start of the pause. You are eligible to pause your membership if you have a medical issue that prevents the utilization of the membership for a period of time longer than three (3) weeks during any one billing cycle, or if you are traveling for a period of time longer than three (3) weeks during any one billing cycle.

CANCELLATIONS: Any cancellation must be made via the Membership Cancellation Request Form no less than five (5) business days prior to your billing date and is subject to the cancellation fees stated below.

“NO FEE” CANCELLATIONS: If you have a medical issue that prevents the utilization of the membership for the foreseeable future, you may be allowed to terminate without penalty by providing a note from your doctor detailing the medical necessity of the termination. Or, if you move more than twenty-five (25) miles away from the SHOP, you may be allowed to terminate without penalty by providing proof of new residence.

CANCELLATION FEES: To cancel an agreement before its term has expired, you must complete the Membership Cancellation Request Form no less than five (5) business days prior to your billing date. In addition to any monies paid, the following cancellation fees will apply:

• 12-Month Contract = $240
• 9-Month Contract = $180
• 6-Month Contract = $120